Automation – The answer to life, the universe and everything

Over the years I have talked to numerous customers and been on numerous projects where, all of which thought that if we could just automate we would be in heaven and all our problems would be solved.
For at least as many different reasons this turned out not to be the truth, and in this presentation I will run through, not all, but some of the basic stuff that needs to be in place in order to start to automate.
At the same time I get the question; “Which tool is the best, which one should I choose?” – I’ll try to answer that during my talk as well ;o)