Company: Pluton IT
Role in Company:
2. Data driven quality control ensures an early and continuous view of the integration of components developed by multiple teams.
3. Using operational intelligence tools is an investment that will pay itself back in faster development, higher quality and better prepared operations engineers
I’ve often mentioned as a side note how using operational intelligence software helped our testers better understand the technical processes. This helped them communicate issues to the developers in a way that they understood. They went from ‘something was maybe fixed’ to looking at eachothers screens and discussing the real issue. Key to this was the visualisation of the process.
This is only part of the reason why operational intelligence software can help devops. One the challenges of devops teams is that we have multiple teams producing parts of a larger and complex landscape. Almost as a knee jerk reaction we default back to chain testing teams with formal test cycles that bring back memories of waterfall development.
Data driven quality can help us get a grip on monitoring if the components as developed integrate with the development of the other teams early on and continuously. It gives a clear role to operations early on in the development allowing them to have a better role the development phase as well as prepare for handling the systems after releasing in production.